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Tesla - Graphics problem #955952
05/13/14 05:31 PM
05/13/14 05:31 PM
Joined: Feb 2000
Posts: 5,107
New Orleans, LA. USA
nolalou Offline OP
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nolalou  Offline OP
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Posts: 5,107
New Orleans, LA. USA
I just installed the new Tex Murphy game on my PC running Windows 8, and when I run I get a green screen with audio but no video, It does eventually show the menu correctly, but response to the buttons to start the game, or to select Options is sluggish, takes several attempts before the game reacts. I was able to start the game and I hear the opening dialog , but no video, just a green squiggly screen.

I tried changing to Windows 7 compatibility mode, but that way I get no video at all. (just audio)

Any ideas?

Thanks
Louis

Re: Tesla - Graphics problem [Re: nolalou] #955960
05/13/14 05:53 PM
05/13/14 05:53 PM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
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Jenny100  Offline
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southeast USA
What video card do you have?
You may need different drivers.

Also, if this is the first adventure game you've run on your Windows 8 computer, you may need to install DirectX 9.0c.

Re: Tesla - Graphics problem [Re: Jenny100] #955961
05/13/14 05:53 PM
05/13/14 05:53 PM
Joined: Jul 2000
Posts: 51,333
near Yosemite
Marian Offline
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Marian  Offline
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You should also take a look at this. Scroll down to the first post by Tex Murphy and then click on where it says troubleshooting for no video/green screen video issue.

Re: Tesla - Graphics problem [Re: nolalou] #955993
05/13/14 09:05 PM
05/13/14 09:05 PM
Joined: Feb 2000
Posts: 5,107
New Orleans, LA. USA
nolalou Offline OP
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nolalou  Offline OP
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Thanks, Marian I'll check that web site. Ive played a number of other adventure games on this computer without problems, including Broken Sword 4 which Im now playing.

Re: Tesla - Graphics problem [Re: nolalou] #956173
05/14/14 06:41 PM
05/14/14 06:41 PM
Joined: Feb 2000
Posts: 5,107
New Orleans, LA. USA
nolalou Offline OP
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nolalou  Offline OP
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Darn, Nothing I've tried , including checking the nvida driver (I have the latest one for my version of nvidia), settings, etc seem to work. I tried downloading the recommended direct x 9.0c, but it says it's not compatible with windows 8! All I managed to accompish is downloading a bunch of bloatwere in my attempt to fix this! So, looks like I wasted my $$$ and worse of all , don't get to play the latest Tex Murphy after years of waiting :(

There are times like this I HATE WINDOWS! No 2 darn machines are the same! Not sure where I go from here... hate to give up, but I hate messing with operating systems, settings, graphics, etc just to play a game. The darn thing ought to work out of the box, PERIOD! Ok, rant over.. for now

Re: Tesla - Graphics problem [Re: nolalou] #956181
05/14/14 07:22 PM
05/14/14 07:22 PM
Joined: Jun 2005
Posts: 21,216
Near St. Louis, MO
Draclvr Offline
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One thing you never answered... what is your video card? I know of a couple of other people who have played the game on Windows 8.1 and had no problems, so I don't think the OS is the problem.


It's spring. My life is weeds.
Re: Tesla - Graphics problem [Re: nolalou] #956183
05/14/14 07:25 PM
05/14/14 07:25 PM
Joined: Oct 2001
Posts: 5,818
Beverly Hills, Florida
kjos Offline
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This is a very demanding game. I also have trouble running the game awful slow sometimes.I know it's my computer. The game requires 4GB of Ram and I have only 3GB.
Richard

Last edited by kjos; 05/15/14 07:42 AM.

***To Error is Human**To Forgive is Divine***
Re: Tesla - Graphics problem [Re: nolalou] #956224
05/15/14 12:13 AM
05/15/14 12:13 AM
Joined: May 2009
Posts: 284
Australia
P
plumgas Offline
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Originally Posted By: nolalou
Darn, Nothing I've tried , including checking the nvida driver (I have the latest one for my version of nvidia), settings, etc seem to work. I tried downloading the recommended direct x 9.0c, but it says it's not compatible with windows 8! All I managed to accompish is downloading a bunch of bloatwere in my attempt to fix this! So, looks like I wasted my $$$ and worse of all , don't get to play the latest Tex Murphy after years of waiting :(

There are times like this I HATE WINDOWS! No 2 darn machines are the same! Not sure where I go from here... hate to give up, but I hate messing with operating systems, settings, graphics, etc just to play a game. The darn thing ought to work out of the box, PERIOD! Ok, rant over.. for now


This is the direct x 9 link that works on windows 8 https://dl.dropboxusercontent.com/u/21372568/directx_Jun2010_redist.exe
I couldn't find a direct link so you can download from my drop box. make a new folder in documents folder called direct x so they will install into this folder. once extracted open the folder & click on setup.exe file.

now if direct x was your only problem there will be no green screen. if you have on board video as well as nvidia card, setup the tesla effect.exe file under the nvidia contol panel (you will find this under manage 3d) any other problems let me know

Re: Tesla - Graphics problem [Re: nolalou] #956293
05/15/14 10:33 AM
05/15/14 10:33 AM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
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Jenny100  Offline
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Here's a link to a site discussing a few possible fixes.
http://steamcommunity.com/sharedfiles/filedetails/?id=257460837
If you have an onboard video card as well as a gaming video card, check #5.
It has a picture of the interface you need to use to make the game use the right card.

Apparently the game will choose the unsuitable onboard card unless you tell it to use your real card.

Re: Tesla - Graphics problem [Re: nolalou] #956411
05/15/14 06:28 PM
05/15/14 06:28 PM
Joined: Feb 2000
Posts: 5,107
New Orleans, LA. USA
nolalou Offline OP
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nolalou  Offline OP
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Posts: 5,107
New Orleans, LA. USA
Thanks for all the help and advise, but so far nothing has worked. I tried that direct x you sent me, Plumgas but nope , that didn't fix it either. On top of that some site I tried to get the direct x driver from apparently installed some kind of virus that hijacks my browser with all kinds of pop-ups and bogus warning messages. The settings suggested to Nvidia don't exist on my system, so I cant make that change.

The video card is an nvidia GeForce 6150SE n force 430. Computer has an AMD 64 x2 dual core processor, 3 GB Ram, 32bit operating system. 64x based processor.

Guess i might just have to give up on this, at least on this computer.

Re: Tesla - Graphics problem [Re: nolalou] #956413
05/15/14 06:44 PM
05/15/14 06:44 PM
Joined: Jun 2005
Posts: 21,216
Near St. Louis, MO
Draclvr Offline
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And I believe therein lies your problem. I have a 6150n force 430 on a low end build I did and it's not good for much beyond casual games, very low demand adventure games and videos. This is probably a motherboard integrated card which shares memory with your system. You only have 3 GB of memory to begin with and the game requires a minimum of 4 GB. Inland or Jenny might have more info about that video chip, but I don't think this computer meets the minimum requirements for the game.


It's spring. My life is weeds.
Re: Tesla - Graphics problem [Re: nolalou] #956416
05/15/14 06:49 PM
05/15/14 06:49 PM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
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Nvidia GeForce 6150SE n force 430 is integrated graphics and is too low end to run this demanding game.

According to Game-Debate at
http://www.game-debate.com/hardware/?gid=780&graphics=GeForce%206150%20SE%20nForce%20430
it uses shared memory.

Tom's Hardware says the same thing at
http://www.tomshardware.com/answers/id-1710082/nvidia-geforce-6150se-nforce-430-running-slow.html
and
http://www.tomshardware.com/forum/295247-33-nvidia-geforce-6150se-nforce

EDIT

Looks like Draclvr beat me to answering you.

Re: Tesla - Graphics problem [Re: nolalou] #956421
05/15/14 07:24 PM
05/15/14 07:24 PM
Joined: Jun 2005
Posts: 21,216
Near St. Louis, MO
Draclvr Offline
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Draclvr  Offline
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But you have the information I didn't have time to dig up! I know on the low-end build I did to house my XP drive, it's definitely not going to run a high demand new adventure game.


It's spring. My life is weeds.
Re: Tesla - Graphics problem [Re: nolalou] #956430
05/15/14 08:53 PM
05/15/14 08:53 PM
Joined: Jan 2007
Posts: 1,525
oldmariner Offline
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I think part of the video card confusion comes from the card makers naming of their cards. For instance on GOG, I don't recall the exact wording, but it says Nvidia 200 series or above. Nolalou stated the card in question is a GeForce 6150SE n force 430. That 430 could lead one to believe it is a 400 series card. Which could also lead one to believe a 400 series is "above" a 200 series. That is not necessarily so. I have a 200 series card in the middle of the line. Without looking I don't recall if it is a 240 or 260. It is ample for this game. Very often it is difficult to determine specs on these cards. I have a 400 watt power supply and not a single 200 series card listed on New Egg, at the time I purchased it, stated the power supply required for this or any other card I looked at. That is rather important to know when buying a video card. They were more than happy to tell you it has a gig of ram failing to say what it takes to run it.

In the process of a day long search the manufacturer of my card's web site revealed the power supply requirement is a 300 watt power supply. Several manufacturers don't reveal that info at all. They may have it written on the box but you can't see the boxes when shopping on line. I also discovered, though a direct citation does not come to mind, that you cannot assume a Nvidia 400 series card has more oomph than a 200 series card. Therefore, saying a 200 series or better is required is of little value. A study of Nvidia's website suggest my 240 or 260, which ever it is is actually more powerful than some of their 400 series. This card required a 300 watt power supply. Oh and many reviews omitted mentioning the power supply requirements.

It is just one more thing to verify you cannot assume anything.

Re: Tesla - Graphics problem [Re: nolalou] #956503
05/16/14 09:01 AM
05/16/14 09:01 AM
Joined: Dec 2007
Posts: 1,052
M
mj2c Offline
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I'm not sure how strict the 4gig thing is. I'm running on a (nearly) 6 year old laptop with only 3 gigs. The setting are all turned down and in the Chandler Avenue area I'm having the low framerate and choppy sound problems that a lot of people are having but (up to now) outside of CA everything runs nice and smooth.

Re: Tesla - Graphics problem [Re: nolalou] #956511
05/16/14 09:57 AM
05/16/14 09:57 AM
Joined: Oct 2001
Posts: 5,818
Beverly Hills, Florida
kjos Offline
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kjos  Offline
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Beverly Hills, Florida
I've only got 3 GB of ram and that's as good as the game will run. Some of the places it runs real good. You need at least 4 GB. I've got a good video card and power supply and the game is sluggish. I have to live with it until I upgrade my pc.
Richard


***To Error is Human**To Forgive is Divine***
Re: Tesla - Graphics problem [Re: nolalou] #956589
05/16/14 02:43 PM
05/16/14 02:43 PM
Joined: Feb 2000
Posts: 5,107
New Orleans, LA. USA
nolalou Offline OP
BAAG Specialist
nolalou  Offline OP
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Joined: Feb 2000
Posts: 5,107
New Orleans, LA. USA
So it sounds like I should have been more careful checking the minimum requirements before I bought the game. So far this is the only game I've had problems with, but obviously it's more demanding than anything I've played recently.

I guess I'll just hold on to it until such time as I decide to upgrade to a more powerful system. (I assume it's not worth trying to upgrade my current PC, which I bought about 4 or 5 years ago.

Thanks for all the help. Now I have to get rid of that nasty ad-ware that I somehow downloaded!!
Louis

P.S. Too bad I can't run it on my work PC, 16 GB Ram and a GeForce GTX 555 video card! More power than I need for my job related software! wonder if anyone would notice if I swapped it out with my home computer? wink

Last edited by nolalou; 05/16/14 02:47 PM. Reason: corrections
Re: Tesla - Graphics problem [Re: nolalou] #956700
05/17/14 09:49 AM
05/17/14 09:49 AM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
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Jenny100  Offline
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Posts: 40,644
southeast USA
Originally Posted By: nolalou
So it sounds like I should have been more careful checking the minimum requirements before I bought the game. So far this is the only game I've had problems with, but obviously it's more demanding than anything I've played recently.

Yes. You can expect the same thing with the upcoming Sherlock Holmes game.
Most of the Daedalic games are 2.5D and aren't too demanding. But even that is probably going to change soon.

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