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purchase history
#987062
11/05/14 07:03 AM
11/05/14 07:03 AM
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Joined: Mar 2007
Posts: 908 KY
carlahelp
OP
Settled Boomer
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OP
Settled Boomer
Joined: Mar 2007
Posts: 908
KY
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I don't know if anyone has ever had this problem but hope someone can help. I cannot install from the BFG purchase history. I click on a game then click Run then it doesn't do anything. I really need to do this because there are some games I cannot get except from my history. PLEASE someone help me to fix this. I will be forever grateful!
carlahelp
Last edited by carlahelp; 11/05/14 07:03 AM.
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Re: purchase history
[Re: carlahelp]
#987103
11/05/14 10:16 AM
11/05/14 10:16 AM
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Joined: Jun 2005
Posts: 20,151 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,151
Near St. Louis, MO
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Have you contacted Big Fish Support? They are the ones who can help you.
Once again, weeds are my life!
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Re: purchase history
[Re: carlahelp]
#987111
11/05/14 10:53 AM
11/05/14 10:53 AM
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Joined: Jul 2000
Posts: 48,523 near Yosemite
Marian
Global Moderator
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Global Moderator
Sonic Boomer
Joined: Jul 2000
Posts: 48,523
near Yosemite
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I just did a search of the Big Fish forums to see if anyone else had reported error 1404, and there were a few people here and there saying that they had received this message in relationship to downloading various games. Most if not all of those people, a few days later, said that they were no longer receiving this message and that things were working again the way that they were supposed to. One person posted this: The 1404 error is a game manager app error wherein the Big Fish game manager is unable to retrieve the security certificate for the game from the Big Fish server. I am now using a rolled back version of the game manager. I am going to assume that this poster received this information from Big Fish Customer Support. It sounds like a problem on their end and not yours. If I were you, I would wait a while and see if the problem corrects itself, being as you have already reported it to Big Fish.
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Re: purchase history
[Re: carlahelp]
#987117
11/05/14 11:24 AM
11/05/14 11:24 AM
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Joined: Mar 2007
Posts: 908 KY
carlahelp
OP
Settled Boomer
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OP
Settled Boomer
Joined: Mar 2007
Posts: 908
KY
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Hi You All, Thanks for all the answers. Marian, where and how did the person get the rolled back version? I'd love to try that.
Last edited by carlahelp; 11/05/14 11:25 AM.
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Re: purchase history
[Re: carlahelp]
#987120
11/05/14 11:38 AM
11/05/14 11:38 AM
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Joined: Jul 2000
Posts: 48,523 near Yosemite
Marian
Global Moderator
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Global Moderator
Sonic Boomer
Joined: Jul 2000
Posts: 48,523
near Yosemite
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I imagine that this person asked Big Fish for an older version of the Game Manager and was given a link to download it. Keep in mind, though, that this wouldn't necessarily be a fix for your problem and that this person was having problems with a different game. Keep in mind, too, that if you were to install an older version, the minute you downloaded anything new from Big Fish, the newest Game Manager would then be installed automatically, so it might be more trouble than it's worth.
Sorry about your troubles - it's frustrating, I know.
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