Hi everyone. I just bought Dragon Age Inquisition and recently also bought a new laptop. Unfortunately, I didn't check out the specs of either before buying them, and so I'm not sure if my computer CAN run this game. It seemed to install last night but I could never get it to actually begin after clicking on the New Game button. Today, nothing at all happens when I click the Origins icon, or the Dragon Age Inquisition icon, and so I'm totally puzzled.


I got my specs from Belarc, and so I'd really appreciate it if some kind soul would take a look at them and let me know if this laptop can run the game or if I'm out of my league.

Thanks SO much in advance,
Tracy (who someday will learn to wait when buying games and/or computers and make sure they are compatible!)





Operating System

Windows 8.1 (x64) (build 9600)
Install Language: English (United States)
System Locale: English (United States)
Installed: 8/24/2015 3:16:32 PM
Boot Mode: UEFI with successful Secure Boot


System Model

Hewlett-Packard HP Pavilion Notebook Type1ProductConfigId
System Serial Number: 5CD5241PM1
Enclosure Type: Notebook


Processor a

2.40 gigahertz Intel Core i7-5500U
64 kilobyte primary memory cache
256 kilobyte secondary memory cache
4096 kilobyte tertiary memory cache
64-bit ready
Multi-core (2 total)
Hyper-threaded (4 total)


Main Circuit Board b

Board: Hewlett-Packard 8094 89.11
Serial Number: PFFET018J8S2WR
Bus Clock: 100 megahertz
UEFI: Insyde F.03 03/31/2015


Drives

749.06 Gigabytes Usable Hard Drive Capacity
657.07 Gigabytes Hard Drive Free Space

hp DVDRW SU208GB [Optical drive]

HGST HTS541075A9E680 [Hard drive] (750.16 GB) -- drive 0, s/n JD120A1A11YWBK, rev JA2OA710, SMART Status: Healthy


Memory Modules c,d

6068 Megabytes Usable Installed Memory

Slot 'Bottom-Slot 1(left) ' has 4096 MB (serial number 13589712)
Slot 'Bottom-Slot 2(right)' has 2048 MB (serial number 39122116)

Local Drive Volumes



c: (NTFS on drive 0) * 719.30 GB 653.75 GB free
d: (NTFS on drive 0) 29.76 GB 3.32 GB free


* Operating System is installed on c:



Network Drives

None detected


Users (mouse over user name for details)



local user accounts

last logon

Tracy 9/1/2015 5:03:09 PM (admin)

local system accounts

Disabled Administrator 6/10/2015 1:13:38 PM (admin)
Disabled Guest never
HomeGroupUser$ never

Disabled Marks a disabled account; Locked out Marks a locked account



Printers


Canon MG5600 series Printer on CNBJNP_D8492FBD59BB
HP ePrint on LPT1:
Microsoft Shared Fax Driver on SHRFAX:
Microsoft XPS Document Writer v4 on PORTPROMPT:
Send to Microsoft OneNote 15 Driver on nul:



Controllers

Intel(R) 9 Series Chipset Family SATA AHCI Controller


Display

Intel(R) HD Graphics 5500 [Display adapter]
Generic PnP Monitor (17.1"vis)


Bus Adapters

Microsoft Storage Spaces Controller
Intel(R) USB 3.0 eXtensible Host Controller - 0100 (Microsoft)


Multimedia

Realtek High Definition Audio


Virus Protection [Back to Top]


McAfee Anti-Virus and Anti-Spyware



Group Policies

None detected


Communications



Microsoft ISATAP Adapter
Microsoft Kernel Debug Network Adapter
↓ Microsoft Wi-Fi Direct Virtual Adapter
Status: Not connected to a network
Dhcp Server: none responded
Physical Address: C4:8E:8F:B7:5C:2D
↓ Realtek PCIe FE Family Controller
Status: Cable unplugged
Dhcp Server: none responded
Physical Address: 3C:A8:2A:AB:5E:0E
↑ Realtek RTL8188EE 802.11 b/g/n Wi-Fi Adapter
primary Auto IP Address: 192.168.1.5 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: C4:8E:8F:B7:5C:2D
Connection Speed: 45 Mbps
Teredo Tunneling Pseudo-Interface

Networking Dns Servers: 192.168.1.1
40.20.1.12



Other Devices

Microphone (Realtek High Definition Audio)
Speaker/HP (Realtek High Definition Audio)
Stereo Mix (Realtek High Definition Audio)
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Intel(R) Dynamic Platform and Thermal Framework Manager
Intel(R) Dynamic Platform and Thermal Framework Processor Participant
System Firmware
HID-compliant wireless radio controls
HP Wireless Button Driver
HP Truevision HD
Standard PS/2 Keyboard
Synaptics SMBus TouchPad [Mouse]
Canon MG5600 series Printer
Fax
HP ePrint
Microsoft XPS Document Writer
Root Print Queue
Send To OneNote 2013
Lightweight Sensors Root Enumerator
Microsoft Device Association Root Enumerator
Microsoft IPv4 IPv6 Transition Adapter Bus
ReadyDLNA: WNDR4000
USB Composite Device
USB Root Hub (xHCI)
Generic volume shadow copy


USB Storage Use in past 30 Days (mouse over last used for details) [Back to Top]

None detected


Hosted Virtual Machines (mouse over name for details) [Back to Top]

None detected

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Network Map (mouse over IP address for physical address) [Back to Top]



IP

Device Type

Device Details

Device Roles


192.168.1.1 Router Netgear / WNDR4000 DHCP Server, Gateway, Domain Name Server, Web Server
192.168.1.3 Printer Canon Web Server
192.168.1.5 Windows 8.1 Workstation Tracyslaptop (in WORKGROUP) Browse Master


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Missing Security Updates – for Adobe, Apple, Java, Microsoft and more [Back to Top]


Hotfixes from Windows Update (agent version 7.9.9600.16384) install automatically.
Last install: 9/2/2015 2:58:49 PM, download: 9/2/2015 2:21:43 PM, check: 9/3/2015 3:20:13 PM.

These security updates apply to this computer but are not currently installed (using Advisor definitions version 2015.8.28.1), according to the 08/18/2015 Microsoft Security Bulletin Summary and bulletins from other vendors. Note: Security benchmarks require that Critical and Important severity security updates must be installed.



Hotfix Id

Severity

Description (click to see security bulletin)

KB3087985 Critical Microsoft security update (KB3087985)
Q2538243 Important Microsoft security update (KB2538243)
Q2565063 Important Microsoft security update (KB2565063)


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Software Licenses [Back to Top]



Belarc - Advisor 9e00594a
Hewlett-Packard - HP 3D DriveGuard DJ21A0A111WYK
Hewlett-Packard - HPActiveSupport M5H37UA#ABA
Hewlett-Packard - HP Pavilion Notebook 5CD5241PM1
Intel - CPPC 0E7DAF70-FB54-4B91-B192-7E771C25AEEB
Intel - dptf {654EE65D-FAA4-4EA6-8C07-DC94E6A304D4}
Intel - GFX {F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}
McAfee - AP VSC15.4.1
McAfee - SystemCore WSS4.6
Microsoft - Internet Explorer 00258-61949-93015-AAOEM (Key: 94BTV-NY8P4-PH77F-X4KFC-MPYCD)e
Microsoft - Office Home and Student 2013 00197-19045-76291-AA859 (Key: ends with Q9JDF)f,g
Microsoft - PowerShell 89383-100-0001260-04309
Microsoft - Windows 8.1 (x64) 00258-61949-93015-AAOEM (Key: 94BTV-NY8P4-PH77F-X4KFC-MPYCD)e
REALTEK Semiconductor - REALTEK Wireless LAN Driver {A5107464-AA9B-4177-8129-5FF2F42DD322}

I'm hardly an expert, but it looks like you have an integrated graphics card and that might well be the problem here. For graphics-intensive games like Witcher 3 and Dragon Age: Inquisition, you need a graphics card with dedicated memory.

I honestly wouldn't recommend an integrated graphics card even if all you were playing was Nancy Drew and Big Fish games - they just aren't any good for gaming (unless you were only interested in card games).

Thanks, Marian. Darn it! I forgot about that. sigh....

Do you (or any other Boomers) know anything about games like this on PlayStation 4? That might be another option for me to try, but I haven't played RPGs like this on a console before, so I would love to get more info if anyone has experience w/ this.

Thanks again, guys,
Tracy

To check out prices for really good gaming laptops, look here (just to give you an idea). You could get a good desktop for gaming that would cost less than that.

Dragon Age: Inquisition and the Witcher 3 would run great on a Playstation 4; you would need to be comfortable with a game controller, though, rather than a keyboard and mouse.

Thanks so much for the info, Marian! Guess I have some thinking to do about getting another new PC versus a PS4. I did play console games a lot when the PS 1 and PS2 were out, so think I'd be ok with using the controller, but I have gotten used to playing big RPGS like Skyrim and stuff on a PC. Hmmmm.

Anyway! Thanks again for your help-glad you guys are here.

Tracy

RPGs where the characters are using swords and other melee weapons work fine on consoles. If they are using guns, it is harder to aim, but I have played and enjoyed them on the PS3.

Thanks, Pokey. I was wondering about the swordplay and stuff, so that's great to hear.