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IS This the right place to ask how to create steam support ticket #1040987
11/14/15 12:25 AM
11/14/15 12:25 AM
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dianne Offline OP
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dianne  Offline OP
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I have asked on the forms but they are kind of not nice looked in their sort of help section but no help there went to support and created a support account which is separate from my main account it still wont let me sign in even with the password and users name I created. then when I went to sign in to my main account it would not let me in said wrong users name wrong password I guess that I will just give up don't mind steam to much but this is kind of annoying other places that have a support help is usually friendly and helpful sorry but it seems like its so much red tape.Dianne sleep frown sad headscratch

Re: IS This the right place to ask how to create steam support ticket [Re: dianne] #1040988
11/14/15 12:30 AM
11/14/15 12:30 AM
Joined: Apr 2006
Posts: 7,707
The Country
Winfrey Offline
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Winfrey  Offline
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The Country
Did you use copy and paste with the password that they gave you? If you haven't gotten that far on the page where you log in hit the can't remember password... they will send you a link with a special password to get you in... do a copy and paste do not type in the password. this should get you in


Would that I could be the peacemaker in your soul that I might turn the discord and the rivalry of your elements into oneness and melody
Gibran
Re: IS This the right place to ask how to create steam support ticket [Re: dianne] #1041016
11/14/15 08:37 AM
11/14/15 08:37 AM
Joined: Oct 2000
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southeast USA
Jenny100 Offline
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Jenny100  Offline
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southeast USA
I don't know about Steam, but I've encountered several websites that no longer allow copy/pasting of passwords. So be sure to try typing the password in if copy/pasting fails. And if they send you one with dubious characters, like zeroes and capital O's or small L's and ones, try requesting another password or realize you'll have to try it both ways.

http://security.stackexchange.com/questi...rd-input-fields

http://www.troyhunt.com/2014/05/the-cobra-effect-that-is-disabling.html

Re: IS This the right place to ask how to create steam support ticket [Re: dianne] #1041350
11/16/15 08:50 AM
11/16/15 08:50 AM
Joined: Apr 2006
Posts: 7,707
The Country
Winfrey Offline
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Winfrey  Offline
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The Country
Jenny it worked for me... could not log in until I did a copy and paste...


Would that I could be the peacemaker in your soul that I might turn the discord and the rivalry of your elements into oneness and melody
Gibran
Re: IS This the right place to ask how to create steam support ticket [Re: dianne] #1041540
11/17/15 04:23 PM
11/17/15 04:23 PM
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dianne Offline OP
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just how do you copy and paste in windows 10 do you have to have the steam client installed on your computer before it works properly I have never come across something so hard just to create a support account.Dianne smashpc

Re: IS This the right place to ask how to create steam support ticket [Re: dianne] #1041544
11/17/15 04:34 PM
11/17/15 04:34 PM
Joined: Jun 2005
Posts: 20,010
Near St. Louis, MO
Draclvr Offline
Reviews Editor - Hints/Glitches Mod - Site Support
Draclvr  Offline
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Joined: Jun 2005
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Near St. Louis, MO
You copy in paste in Windows 10 the same way as always since at least Windows 98... highlight, right click/copy... cursor where you want it, right click/paste.

I've submitted support tickets in the past, but I don't remember what I did. I assume you may need to have the Steam Client installed, but I'm not sure.


Gardens put to bed for the winter. Time for some gaming!
Re: IS This the right place to ask how to create steam support ticket [Re: dianne] #1041572
11/17/15 07:25 PM
11/17/15 07:25 PM
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dianne Offline OP
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dianne  Offline OP
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Thank you I am not so tech smart will try and install the client first and try thank you Dianne. smile

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