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Steam #1272400
05/01/22 03:57 PM
05/01/22 03:57 PM
Joined: Dec 2004
Posts: 2,840
Marietta, GA
Laurette Offline OP
Addicted Boomer
Laurette  Offline OP
Addicted Boomer

Joined: Dec 2004
Posts: 2,840
Marietta, GA
I am having lots of trouble with Using/setting up an account with them. I did the Captcha at least 4 times and they want to charge for a help subscription. That can't be legitimate, can it?

Thanks,


It's not that I'm smart, I just stay with things longer." (approx. quote from Albert Einstein.)
Re: Steam [Re: Laurette] #1272403
05/01/22 04:04 PM
05/01/22 04:04 PM
Joined: Jul 2000
Posts: 45,898
near Yosemite
Marian Offline
Global Moderator
Marian  Offline
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Joined: Jul 2000
Posts: 45,898
near Yosemite
Hi Laurette, I moved your post over to Glitches. I created my account a long time ago and did not experience any problems like this. If you Google this issue there are plenty of people who have had trouble with the captchas, though.

Let's wait and see what other Steam users have to say about this.

Re: Steam [Re: Laurette] #1272410
05/01/22 07:09 PM
05/01/22 07:09 PM
Joined: Jun 2005
Posts: 18,586
Snuggled up in my PC corner fo...
Draclvr Offline
Reviews Editor - Hints/Glitches Mod - Site Support
Draclvr  Offline
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Joined: Jun 2005
Posts: 18,586
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Laurette, you are being scammed. There is no such thing as a charge for a help subscription at Steam. I hope you didn't give them too much personal information.

This is where you set up a Steam account. Scroll down to the bottom of the page for the option to sign up and join Steam for free. Let us know if you have any problems... but there is no charge for Steam help.

https://store.steampowered.com/


Gardens put to bed for the winter. Time to take a break!
Re: Steam [Re: Laurette] #1272412
05/01/22 07:55 PM
05/01/22 07:55 PM
Joined: Jul 2000
Posts: 45,898
near Yosemite
Marian Offline
Global Moderator
Marian  Offline
Global Moderator
Sonic Boomer

Joined: Jul 2000
Posts: 45,898
near Yosemite
Thanks, Drac. What Laurette described did not seem right to me either, but I thought I might be misunderstanding her description of a help subscription, although it certainly sounded weird.

Not quite sure how Laurette ended up in this situation in the first place.

Re: Steam [Re: Laurette] #1272414
05/01/22 09:07 PM
05/01/22 09:07 PM
Joined: Jun 2005
Posts: 18,586
Snuggled up in my PC corner fo...
Draclvr Offline
Reviews Editor - Hints/Glitches Mod - Site Support
Draclvr  Offline
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Graduate Boomer

Joined: Jun 2005
Posts: 18,586
Snuggled up in my PC corner fo...
Marian, I tried to replicate this myself with no luck. If she still has problems, I'm going to suspect she has malware on her computer which is redirecting her.


Gardens put to bed for the winter. Time to take a break!
Re: Steam [Re: Laurette] #1272441
05/02/22 08:26 AM
05/02/22 08:26 AM
Joined: Jul 2000
Posts: 45,898
near Yosemite
Marian Offline
Global Moderator
Marian  Offline
Global Moderator
Sonic Boomer

Joined: Jul 2000
Posts: 45,898
near Yosemite
Yes, that would certainly be a concern.

Re: Steam [Re: Laurette] #1272450
05/02/22 09:40 AM
05/02/22 09:40 AM
Joined: Dec 2004
Posts: 2,840
Marietta, GA
Laurette Offline OP
Addicted Boomer
Laurette  Offline OP
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Joined: Dec 2004
Posts: 2,840
Marietta, GA
Thanks all. I didn't give out personal info except my email address. I had joined years ago. but hadn't used the account in quite awhile. forgot my password and was asking for help. I'll post what happens next.


It's not that I'm smart, I just stay with things longer." (approx. quote from Albert Einstein.)
Re: Steam [Re: Laurette] #1272468
05/02/22 01:04 PM
05/02/22 01:04 PM
Joined: Dec 2004
Posts: 2,840
Marietta, GA
Laurette Offline OP
Addicted Boomer
Laurette  Offline OP
Addicted Boomer

Joined: Dec 2004
Posts: 2,840
Marietta, GA
Ok. I've uninstalled Steam and reinstalled it, Did a scan first. Tried to open a new account and am told there is a captcha error. Any other suggestions before I pull my hair out! Thanks. PS Is there a phone contact anyone knows?


It's not that I'm smart, I just stay with things longer." (approx. quote from Albert Einstein.)
Re: Steam [Re: Laurette] #1272470
05/02/22 01:43 PM
05/02/22 01:43 PM
Joined: Jun 2005
Posts: 18,586
Snuggled up in my PC corner fo...
Draclvr Offline
Reviews Editor - Hints/Glitches Mod - Site Support
Draclvr  Offline
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Graduate Boomer

Joined: Jun 2005
Posts: 18,586
Snuggled up in my PC corner fo...
No, no phone number. Glad you did that scan because there is no such thing as a Steam help "subscription!" Are you using the same email you used for the old account? It may recognize it as being used already. And this may be a silly question, but are you sure you're entering the dreaded captcha correctly? I hate those stupid things.

Have you tried contacting their support? It may be several days before you hear back.

https://help.steampowered.com/en/


Gardens put to bed for the winter. Time to take a break!
Re: Steam [Re: Laurette] #1272478
05/02/22 04:13 PM
05/02/22 04:13 PM
Joined: Dec 2004
Posts: 2,840
Marietta, GA
Laurette Offline OP
Addicted Boomer
Laurette  Offline OP
Addicted Boomer

Joined: Dec 2004
Posts: 2,840
Marietta, GA
Draclvr I've used same email address and done captcha dozens of times. Thanks. I'll try your link.


It's not that I'm smart, I just stay with things longer." (approx. quote from Albert Einstein.)
Re: Steam [Re: Laurette] #1272482
05/02/22 05:01 PM
05/02/22 05:01 PM
Joined: Dec 2004
Posts: 2,840
Marietta, GA
Laurette Offline OP
Addicted Boomer
Laurette  Offline OP
Addicted Boomer

Joined: Dec 2004
Posts: 2,840
Marietta, GA
Well, I still have hair! Part of the problem was I am using a different computer. Thanks again.


It's not that I'm smart, I just stay with things longer." (approx. quote from Albert Einstein.)
Re: Steam [Re: Laurette] #1272485
05/02/22 05:48 PM
05/02/22 05:48 PM
Joined: Jun 2005
Posts: 18,586
Snuggled up in my PC corner fo...
Draclvr Offline
Reviews Editor - Hints/Glitches Mod - Site Support
Draclvr  Offline
Reviews Editor - Hints/Glitches Mod - Site Support
Graduate Boomer

Joined: Jun 2005
Posts: 18,586
Snuggled up in my PC corner fo...
Well! Shame on you for using a different computer! Sheesh... I swear sometimes Steam makes things SO much harder than they have to be. I've started using two-step authentication since they had the hacks and that is actually easier.

Glad you have all your hair! I assumed you knew what you were doing, but had to ask!


Gardens put to bed for the winter. Time to take a break!
Re: Steam [Re: Laurette] #1272500
05/02/22 06:38 PM
05/02/22 06:38 PM
Joined: Dec 2004
Posts: 2,840
Marietta, GA
Laurette Offline OP
Addicted Boomer
Laurette  Offline OP
Addicted Boomer

Joined: Dec 2004
Posts: 2,840
Marietta, GA
Now that I finally have Steam available Any recommendations for good adventure-type games? Thanks.


It's not that I'm smart, I just stay with things longer." (approx. quote from Albert Einstein.)
Re: Steam [Re: Laurette] #1272504
05/02/22 06:58 PM
05/02/22 06:58 PM
Joined: Jun 2005
Posts: 18,586
Snuggled up in my PC corner fo...
Draclvr Offline
Reviews Editor - Hints/Glitches Mod - Site Support
Draclvr  Offline
Reviews Editor - Hints/Glitches Mod - Site Support
Graduate Boomer

Joined: Jun 2005
Posts: 18,586
Snuggled up in my PC corner fo...
Have you played Amnesia: Rebirth? Great story and great game. You can play in Adventure mode or regular scary mode.

I have recently posted a few new ones that flotsam has done a review for. I have to convert to HTML to post them and they are the Adventure Game discussion forum.


Gardens put to bed for the winter. Time to take a break!
Re: Steam [Re: Laurette] #1272505
05/02/22 07:53 PM
05/02/22 07:53 PM
Joined: Dec 2004
Posts: 2,840
Marietta, GA
Laurette Offline OP
Addicted Boomer
Laurette  Offline OP
Addicted Boomer

Joined: Dec 2004
Posts: 2,840
Marietta, GA
Thank you, Draclvr = I'll look into it!


It's not that I'm smart, I just stay with things longer." (approx. quote from Albert Einstein.)
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