Winnie, it sounds like your problem is completely different from what this fix is for -- which is a bug that occurs at a specific location in a game that otherwise is working.
You should probably start a new thread about your problem. Also, since you never get past the intro, it's possible your video card or some other part of your computer does not meet the game's system requirements. So please post your computer's specs so we can check. If you don't know how to find your specs, they are in dxdiag or you can run the Belarc Advisor to find them.
http://www.belarc.com/free_download.html