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Big Fish Treasure Chest rewards #548958
09/19/09 11:31 PM
09/19/09 11:31 PM
Joined: Aug 2006
Posts: 184
C
C65candy Offline OP
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C65candy  Offline OP
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C

Joined: Aug 2006
Posts: 184
I just got the package in the mail and I was suppose to get the key chain, but the only thing I got was the card telling me to enjoy my reward. Has anyone else had the same problem as me, or was it just that mine got missed when it was suppose to be put in there.

Re: Big Fish Treasure Chest rewards [Re: C65candy] #548965
09/20/09 12:18 AM
09/20/09 12:18 AM
Joined: Jul 2000
Posts: 42,935
near Yosemite in California
Marian Offline
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Marian  Offline
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Sonic Boomer

Joined: Jul 2000
Posts: 42,935
near Yosemite in California
It sounds like someone left the keychain out by mistake; I received my package and it included the card and the keychain. I would suggest writing to Customer Support about this. smile

Re: Big Fish Treasure Chest rewards [Re: C65candy] #548969
09/20/09 01:45 AM
09/20/09 01:45 AM
Joined: Sep 2008
Posts: 114
Medford, New York
Disney Offline
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Disney  Offline
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Posts: 114
Medford, New York
Is this a new game from Bigfish that you're talking about?

Last edited by Disney; 09/20/09 01:46 AM. Reason: bad spelling
Re: Big Fish Treasure Chest rewards [Re: Disney] #548987
09/20/09 06:29 AM
09/20/09 06:29 AM
Joined: Jul 2005
Posts: 1,004
Sunny Devon, United Kingdom
Upsydaisy Offline
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Upsydaisy  Offline
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Posts: 1,004
Sunny Devon, United Kingdom
Don't think so.... I had a message from BF saying I was also in line a little reward for being a loyal customer, can't wait...you have to be a member for one year and you receive a cute little felix fish happydance

Re: Big Fish Treasure Chest rewards [Re: Upsydaisy] #548993
09/20/09 06:59 AM
09/20/09 06:59 AM
Joined: Jan 2009
Posts: 3,352
southwest Louisiana, USA
katbear50 Offline
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katbear50  Offline
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Joined: Jan 2009
Posts: 3,352
southwest Louisiana, USA
Yeah, you recieve the BF plushie after 1 yr....unless they overlook ya.
I was due one in the spring, finally questioned
and
have to wait for fall mailings now.


“Life isn't about how you survived the storm..
it's about how you danced in the rain!”
the kat
=^,,^=
Re: Big Fish Treasure Chest rewards [Re: Disney] #549043
09/20/09 09:37 AM
09/20/09 09:37 AM
Joined: Jan 2004
Posts: 80,857
In the Naughty Corner
BrownEyedTigre Offline
The Sassy Admin and PR Liaison
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Posts: 80,857
In the Naughty Corner
Originally Posted By: Disney
Is this a new game from Bigfish that you're talking about?


Disney, there was a promotion on BigFish awhile back that if you purchased certain games within a particulat time frame, you would get a keychain or mousepad etc.

Ana wave


Don't feed the Trolls
Re: Big Fish Treasure Chest rewards [Re: BrownEyedTigre] #549557
09/21/09 05:54 PM
09/21/09 05:54 PM
Joined: Aug 2006
Posts: 1,367
Ontario, Canada
jldcat Offline
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Posts: 1,367
Ontario, Canada
I was wondering when those keychains were going to start arriving. I'm dying to get mine.


The breeze from one door closing opens another.
Re: Big Fish Treasure Chest rewards [Re: jldcat] #549559
09/21/09 06:03 PM
09/21/09 06:03 PM
Joined: Oct 2001
Posts: 5,818
Beverly Hills, Florida
kjos Offline
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kjos  Offline
BAAG Specialist

Joined: Oct 2001
Posts: 5,818
Beverly Hills, Florida
Just received my keychain from BF.
Richard


***To Error is Human**To Forgive is Divine***
Re: Big Fish Treasure Chest rewards [Re: kjos] #549587
09/21/09 07:32 PM
09/21/09 07:32 PM
Joined: Jul 2006
Posts: 1,187
Sacramento, CA
Sly One Offline
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Sly One  Offline
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Posts: 1,187
Sacramento, CA
I got mine last week. So....thinking they should be to you soon.

Barbara

Re: Big Fish Treasure Chest rewards [Re: Sly One] #549618
09/21/09 10:19 PM
09/21/09 10:19 PM
Joined: Dec 2004
Posts: 1,863
Sanday, Orkney
Rosaboobie Offline
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Rosaboobie  Offline
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Posts: 1,863
Sanday, Orkney
I have been a member for two years now, but never received a Freebie....... Are these offers for The States and Canada only??


Boobie
Re: Big Fish Treasure Chest rewards [Re: Rosaboobie] #549622
09/21/09 10:45 PM
09/21/09 10:45 PM
Joined: Jul 2000
Posts: 42,935
near Yosemite in California
Marian Offline
Global Moderator
Marian  Offline
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Sonic Boomer

Joined: Jul 2000
Posts: 42,935
near Yosemite in California
These promotions have been for anyone, anywhere in the world. smile

Re: Big Fish Treasure Chest rewards [Re: Marian] #549687
09/22/09 06:30 AM
09/22/09 06:30 AM
Joined: Sep 2004
Posts: 246
Essex, UK
M
myopia Offline
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M

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Posts: 246
Essex, UK
Received my keychain today, it's a little work of art and detail....even the magnifying glass has a tiny lens. Thanks Big Fish!


'Reality is a projection of the mind' Quantum scientists
Re: Big Fish Treasure Chest rewards [Re: myopia] #549698
09/22/09 06:53 AM
09/22/09 06:53 AM
Joined: Jan 2004
Posts: 80,857
In the Naughty Corner
BrownEyedTigre Offline
The Sassy Admin and PR Liaison
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The Sassy Admin and PR Liaison
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Posts: 80,857
In the Naughty Corner
Rosa, I see folks from all over the world posting they received them. As I understand from previous postings you have stated that getting stuff in the mail with your post office is iffy. Perhaps they are the reason and not BigFish.

Ana wave


Don't feed the Trolls
Re: Big Fish Treasure Chest rewards [Re: BrownEyedTigre] #549771
09/22/09 10:59 AM
09/22/09 10:59 AM
Joined: Dec 2004
Posts: 1,863
Sanday, Orkney
Rosaboobie Offline
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Rosaboobie  Offline
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Posts: 1,863
Sanday, Orkney
No, Ana - My primary address with BigFish is in fact Jersey, in the Channel Islands.... and no problem with getting my mail safely there.....Hmmm....I will contact those wonderful people at Customer Support to see what they say.


Boobie
Re: Big Fish Treasure Chest rewards [Re: Rosaboobie] #549777
09/22/09 11:10 AM
09/22/09 11:10 AM
Joined: Jan 2004
Posts: 80,857
In the Naughty Corner
BrownEyedTigre Offline
The Sassy Admin and PR Liaison
BrownEyedTigre  Offline
The Sassy Admin and PR Liaison
Sonic Boomer

Joined: Jan 2004
Posts: 80,857
In the Naughty Corner
Rozanne, I was only going by your previous post here:

Originally Posted By: Rosaboobie

BFG - thanks, I had thought of ordering the CD but I really dont think a CD would get through our postal system without being stolen!


Ana wink


Don't feed the Trolls
Re: Big Fish Treasure Chest rewards [Re: BrownEyedTigre] #549897
09/22/09 04:45 PM
09/22/09 04:45 PM
Joined: Sep 1999
Posts: 1,222
Tacoma, Wa USA
C
Cherie Offline
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Cherie  Offline
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C

Joined: Sep 1999
Posts: 1,222
Tacoma, Wa USA
Today I received the BFG keychain, gotten as a participant in their recent promotional offer. The fishy is holding a magnifier.....very clever. Thank you BFG.


Cherie
Re: Big Fish Treasure Chest rewards [Re: Cherie] #550048
09/23/09 06:29 AM
09/23/09 06:29 AM
Joined: Sep 2003
Posts: 4,940
Lincoln, NE
GuybrushThreepwood Offline
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Lincoln, NE
The year is apparently not consistent. When I joined they had different levels and I changed which apparently reset the date. Then when they changed to the new club they changed my starting date again.

Casual Game Club Membership May 12 2008
Super Game Club Membership June 9 2008
Big Fish Game Club Membership May 14, 2009

Never got the fish. Apparently they're counting from May 14, 2009 instead of original date I joined May 12, 2008.


Currently Playing:
Adventure Game: Broken Age
Darkside: Star Wars: The Old Republic
Re: Big Fish Treasure Chest rewards [Re: GuybrushThreepwood] #551201
09/26/09 04:21 PM
09/26/09 04:21 PM
Joined: Sep 2005
Posts: 1,603
Canada
Tammy64 Offline
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Canada
Got my keychain couple of days ago. Really nice. Love the detail on it. Thanks BFG.

Re: Big Fish Treasure Chest rewards [Re: Tammy64] #551861
09/28/09 03:26 PM
09/28/09 03:26 PM
Joined: Aug 2006
Posts: 1,367
Ontario, Canada
jldcat Offline
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Ontario, Canada
I got my keychain today! I love it. So if there are any other Ontarian out there waiting, it shouldn't be long now. Bigfish is just the greatest!!!!


The breeze from one door closing opens another.
Re: Big Fish Treasure Chest rewards [Re: jldcat] #552101
09/29/09 11:07 AM
09/29/09 11:07 AM
Joined: Jul 2004
Posts: 14,334
West London, UK
JennyP Offline
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JennyP  Offline
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Joined: Jul 2004
Posts: 14,334
West London, UK
I got my keychain on Friday. Thanks Big Fish


When in doubt, cuddle a catcatrub
Re: Big Fish Treasure Chest rewards [Re: JennyP] #552312
09/30/09 02:35 AM
09/30/09 02:35 AM
Joined: Jan 2006
Posts: 643
Norfolk UK
widget Offline
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widget  Offline
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Posts: 643
Norfolk UK
JennyP, if you are West London UK, you are lucky, never got a thing from BF been member since June 2006.


Keep going, the feeling great at the end.
Re: Big Fish Treasure Chest rewards [Re: widget] #552316
09/30/09 03:00 AM
09/30/09 03:00 AM
Joined: Jan 2006
Posts: 6,145
Somewhere ? in Massachusetts?
cailyn Offline
BAAG Specialist
cailyn  Offline
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Posts: 6,145
Somewhere ? in Massachusetts?
My cute little keychain arrived last week! wave


I may not have gone where I intended to go,but I think I have ended up where I need to be.

Sue
Re: Big Fish Treasure Chest rewards [Re: GuybrushThreepwood] #552443
09/30/09 11:57 AM
09/30/09 11:57 AM
Joined: Jul 2000
Posts: 42,935
near Yosemite in California
Marian Offline
Global Moderator
Marian  Offline
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Joined: Jul 2000
Posts: 42,935
near Yosemite in California
Originally Posted By: GuybrushThreepwood
The year is apparently not consistent. When I joined they had different levels and I changed which apparently reset the date. Then when they changed to the new club they changed my starting date again.

Casual Game Club Membership May 12 2008
Super Game Club Membership June 9 2008
Big Fish Game Club Membership May 14, 2009

Never got the fish. Apparently they're counting from May 14, 2009 instead of original date I joined May 12, 2008.


Guybrush, you are eligible for Felix as soon as you have had 12 months of continuous Game Club membership. BFG-Guy said that when Big Fish canceled everyone's tiered membership status back in May and began the new 6.99 per game for everyone, that they certainly would not begin everyone over again from there as it applies to the 12 months, and that to do so, in his words, would be "horrible." smile

So, you need to look at what month you began the Game Club where afterward you have remained a Club member for 12 continuous months, and that would be your anniversary date that qualified you for Felix. If you don't hear anything about receiving a Felix after about 12 weeks from that date is past, we have been told to write to Customer Support to make sure that we are on the list to receive one in their next shipment.

Re: Big Fish Treasure Chest rewards [Re: Marian] #552492
09/30/09 03:44 PM
09/30/09 03:44 PM
Joined: May 2008
Posts: 93
linward Offline
Shy Boomer
linward  Offline
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Joined: May 2008
Posts: 93
I have had continuous membership for two and a half years now, and I have still not received my plush Felix. I have also written to CS 5 times, and have been told 5 times that my Felix would be on the next shipment. It never is frown
I live in the UK, and jokingly told CS that I believed the UK is being discriminated against, and it really was a joke, which they took in good part. 6 weeks ago, I was told that it would be on its way, and I am still waiting. I have received my keychain this week, and have received everything else sent to me, so postal address is not an issue.
I believe BFG Customer Support to be the best, second to none, and the games are the best quality, so I would never go anywhere else, and if I do not get my Felix, that won't change.
I am just really, really disappointed, especially when I hear people tell me they have JUST passed 1 year membership, and have received theirs. It does seem quite unfair frown
Linward



Originally Posted By: Marian
Originally Posted By: GuybrushThreepwood
The year is apparently not consistent. When I joined they had different levels and I changed which apparently reset the date. Then when they changed to the new club they changed my starting date again.

Casual Game Club Membership May 12 2008
Super Game Club Membership June 9 2008
Big Fish Game Club Membership May 14, 2009

Never got the fish. Apparently they're counting from May 14, 2009 instead of original date I joined May 12, 2008.


Guybrush, you are eligible for Felix as soon as you have had 12 months of continuous Game Club membership. BFG-Guy said that when Big Fish canceled everyone's tiered membership status back in May and began the new 6.99 per game for everyone, that they certainly would not begin everyone over again from there as it applies to the 12 months, and that to do so, in his words, would be "horrible." smile

So, you need to look at what month you began the Game Club where afterward you have remained a Club member for 12 continuous months, and that would be your anniversary date that qualified you for Felix. If you don't hear anything about receiving a Felix after about 12 weeks from that date is past, we have been told to write to Customer Support to make sure that we are on the list to receive one in their next shipment.

Last edited by linward; 09/30/09 03:44 PM.
Re: Big Fish Treasure Chest rewards [Re: linward] #552498
09/30/09 03:54 PM
09/30/09 03:54 PM
Joined: Dec 1999
Posts: 69,966
MaG Offline
Sonic Boomer
MaG  Offline
Sonic Boomer

Joined: Dec 1999
Posts: 69,966
I understand the disappointments in wishing that one gets what others have received.

Isn't it nice of a big company with so members that might be in 7 figures to try to please everyone. And give something for free even though they don't need to. It is an additional perk that is not necessary but yet they try. Those many members and each free gift costs plus the mailing and the staff to take care of them. Oh My!

bravo Big Fish!

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