Having a problem with a BFG hidden object game on my iPad. Previous problem with this game was resolved by uninstalling and re-installing. Only problem is that I had to start the game from the beginning. Current glitch is near end of game and I don't want to have to start game over. Is this to be expected with iPad versions? I

Can you tell us which game it is and what the glitch is? Have you contacted Big Fish for help? They are generally very good about resolving issues with their games.

It's the "Rhianna Ford" game. According to posts on BFG forum, others are having the same problem. I'm not going to bother with tech support since I'm almost done with the game. I was just wondering if uninstall/re-install will always put game back to start on the iPad.

That might depend on the game. But since this particular game "forgot" your progress before, it will probably do the same thing again. I wouldn't bother playing it again until it's fixed.

Thanks, Jenny. Decided to go ahead and send an e-mail to Customer Support. If I have to uninstall/reinstall and start from scratch, I'd prefer a refund/credit.

ETA: Suggestion from BFG didn't solve the problem. I got fed up and deleted the game. Then had a problem with "Adventure Chronicles: Search for Lost Treasure". As with the Rhianna Ford game, I was almost done with the game when the glitch occurred. This time it was an inventory item that disappeared before I could use it. As a result, I can't finish the game. Don't understand why the games ran fine until almost the end. I'll likely check back with BFG Customer Support. Just wondered if anyone here has any further insight.