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Problems with my Windows Mail, can I get help #785081
02/02/12 05:57 PM
02/02/12 05:57 PM
Joined: Jul 2004
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Arizona, U.S.A.
maggie57 Offline OP
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Hello

I have a Vista Ultimate and I have Windows Mail, the last three days when I turn on my email, I will read a couple, then go off to do something else. When I go back to my email the email that I have read is not in my inbox where I wanted to keep it, but in my sent file. I have contacted Microsoft (????) and I have also contaced the company that made my computer which is Velocity Micro, but they do not know much about it. I have also contacted my tech and he wants me to bring it in to his shop. I already have my back up computer there. Does anyone know how to fix this problem. I have also contacted Cox and they say that it is not their problem.

Thanks

Maggie

Re: Problems with my Windows Mail, can I get help [Re: maggie57] #785083
02/02/12 06:37 PM
02/02/12 06:37 PM
Joined: Jun 2005
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Near St. Louis, MO
Draclvr Offline
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I use Windows Live Mail, but it is fairly similar to Windows Mail. If you open up the email in your "sent" mail folder, does it say who it was sent to?

Can we assume you've run a full virus scan with your antivirus software?


It's spring. My life is weeds.
Re: Problems with my Windows Mail, can I get help [Re: maggie57] #785084
02/02/12 06:37 PM
02/02/12 06:37 PM
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southeast USA
Jenny100 Offline
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I'm afraid I don't know much about Windows Mail, but be sure your antivirus is up to date and do a thorough scan. I don't see why any email program would move an incoming message to the Sent folder unless it was infected.

Re: Problems with my Windows Mail, can I get help [Re: maggie57] #785085
02/02/12 06:39 PM
02/02/12 06:39 PM
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Draclvr Offline
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This does sound like an infection. Are the emails from the same person all the time?


It's spring. My life is weeds.
Re: Problems with my Windows Mail, can I get help [Re: Draclvr] #785097
02/02/12 08:27 PM
02/02/12 08:27 PM
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maggie57 Offline OP
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I am going to run a full scan with my antivirus, all the emails are from different people, some I delete, but also some I keep.

maggie

Re: Problems with my Windows Mail, can I get help [Re: maggie57] #785109
02/02/12 10:14 PM
02/02/12 10:14 PM
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Re: Problems with my Windows Mail, can I get help [Re: maggie57] #785117
02/02/12 10:49 PM
02/02/12 10:49 PM
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Who are these emails being sent to?

Do you use the same email address as your Facebook account? The reason I ask is that I know you play a couple of Facebook games a lot. I avoid them like the plague, but you might want to think about changing your Facebook password. I've rescued 3 computer email programs from Facebook accounts that were hacked using the email provided there... Just a thought.


It's spring. My life is weeds.
Re: Problems with my Windows Mail, can I get help [Re: Draclvr] #785118
02/02/12 11:10 PM
02/02/12 11:10 PM
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maggie57 Offline OP
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My email address is the same, but I change my password I change on a regular basis for security reasons. The emails go into the sent file. I just did a complete scan with McAfee and it found nothing wrong, but then it scans once a week. I am taking my computer to my tech tomorrow and I am going to have him install windows 7 and also have him fix my email. I would kick my computer, but I would just get a sore foot. Yes, I am still playing 2 facebook games, I enjoy them, but I am about ready to quit as I really miss my regular rpg games.

Maggie

Re: Problems with my Windows Mail, can I get help [Re: InlandAZ] #785121
02/02/12 11:15 PM
02/02/12 11:15 PM
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maggie57 Offline OP
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I added windows mail to a new folder, but now sure if it will work, I will try it and let you know.

maggie smile

I tried to change the folder, but when I click on another email and then went off and then on again, the email had gone into the sent folder, well, it is off to the tech I guess. Thanks, I was hoping not too. I must have a problem that is hiding from all of us. smile

Last edited by maggie57; 02/02/12 11:21 PM.
Re: Problems with my Windows Mail, can I get help [Re: maggie57] #785129
02/02/12 11:58 PM
02/02/12 11:58 PM
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southeast USA
Jenny100 Offline
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If you have a virus, hopefully your tech can clean it out for you. It does sound like the kind of mischief a virus would do.

Re: Problems with my Windows Mail, can I get help [Re: maggie57] #785225
02/03/12 10:35 AM
02/03/12 10:35 AM
Joined: Aug 2002
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Arizona
InlandAZ Offline
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Originally Posted By: maggie57
I added windows mail to a new folder, but now sure if it will work, I will try it and let you know.

maggie smile

I tried to change the folder, but when I click on another email and then went off and then on again, the email had gone into the sent folder, well, it is off to the tech I guess. Thanks, I was hoping not too. I must have a problem that is hiding from all of us. smile


Did you check that an email "rule" isn't being applied to your read mail?

Re: Problems with my Windows Mail, can I get help [Re: maggie57] #785316
02/03/12 05:41 PM
02/03/12 05:41 PM
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Karsten Offline
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On AVG (my virus program) there is a setting for 'scan outgoing email.' I had to turn this setting of because my outgoing emails would not be sent. They all went into the junk pile - or there was a message saying that the email could not be sent.


Adventure gaming is fun smile

Re: Problems with my Windows Mail, can I get help [Re: Jenny100] #786713
02/09/12 05:41 PM
02/09/12 05:41 PM
Joined: Jul 2004
Posts: 4,664
Arizona, U.S.A.
maggie57 Offline OP
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maggie57  Offline OP
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Wanted to let you know that I had to get my tech to get my mail fixed, it was a virus that my anti virus did not find.

maggie smile

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