GAMEBOOMERS provides you with all the latest PC adventure computer games information, forum, walkthroughs, reviews and news.

GB Reviews

Latest & Upcoming Adventure Games

GB Annual Game Lists

GB Interviews

BAAGS

GB @ acebook

About Us

Walkthroughs

free games galore

Game Publishers & Developers

World of Adventure

Patches

GB @ witter

GameBoomers Store

Print Thread
Page 1 of 2 1 2
Mystery Case Files Shadow Lake #1253693
08/06/21 01:12 PM
08/06/21 01:12 PM
Joined: Jun 2007
Posts: 1,171
Michigan
Penny Lane Offline OP
Addicted Boomer
Penny Lane  Offline OP
Addicted Boomer

Joined: Jun 2007
Posts: 1,171
Michigan
I downloaded the game from Big Fish but it will not install. Is the game compatible with Windows 10? I played it on my PC on windows 10 when the game first came out but it will not install on my laptop. What's wrong? help


Vulgarity is no substitute for wit..------ Lady Violet Crawley (Downton Abbey)

Marlene aka Penny Lane (Paul McCartney fan)
Re: Mystery Case Files Shadow Lake [Re: Penny Lane] #1253695
08/06/21 01:21 PM
08/06/21 01:21 PM
Joined: Jul 2000
Posts: 48,230
near Yosemite
Marian Offline
Global Moderator
Marian  Offline
Global Moderator
Sonic Boomer

Joined: Jul 2000
Posts: 48,230
near Yosemite
Although Big Fish's website does not say it supports Windows 10, I know people who play the game on that OS. Another site also mentions it being compatible with Windows 10.

I would write to Customer Support about this. Customer Support is working well now - I got a reply within two days (after I replied to their initial email). Hopefully they will be able to help you.

And when you say it won't install, what happens when it is downloading though the Game Manager? Does it get stuck somewhere in the download process?

Re: Mystery Case Files Shadow Lake [Re: Penny Lane] #1253703
08/06/21 01:49 PM
08/06/21 01:49 PM
Joined: Jun 2005
Posts: 20,010
Near St. Louis, MO
Draclvr Offline
Reviews Editor - Hints/Glitches Mod - Site Support
Draclvr  Offline
Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer

Joined: Jun 2005
Posts: 20,010
Near St. Louis, MO
That is so great to hear about Big Fish Customer Support, Marian!

Penny Lane, do you mean the game won't install or it won't launch?


Gardens put to bed for the winter. Time for some gaming!
Re: Mystery Case Files Shadow Lake [Re: Penny Lane] #1253705
08/06/21 02:00 PM
08/06/21 02:00 PM
Joined: Jun 2007
Posts: 1,171
Michigan
Penny Lane Offline OP
Addicted Boomer
Penny Lane  Offline OP
Addicted Boomer

Joined: Jun 2007
Posts: 1,171
Michigan
The first time that I started downloading it stalled and an error sign popped up. But I tried again and it downloaded and started to install. It went all the way through but after it was done it stated that the installation failed. This happened several times. The game icon appeared on my desktop and and the game started but after a few seconds my computer threw up a page that said that something was wrong and started to go through a check up and restart. This happened 3 times so I gave up. So for some reason my laptop is not accepting the game or there is a glitch?

Last edited by Penny Lane; 08/06/21 02:01 PM.

Vulgarity is no substitute for wit..------ Lady Violet Crawley (Downton Abbey)

Marlene aka Penny Lane (Paul McCartney fan)
Re: Mystery Case Files Shadow Lake [Re: Penny Lane] #1253708
08/06/21 02:17 PM
08/06/21 02:17 PM
Joined: Jun 2005
Posts: 20,010
Near St. Louis, MO
Draclvr Offline
Reviews Editor - Hints/Glitches Mod - Site Support
Draclvr  Offline
Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer

Joined: Jun 2005
Posts: 20,010
Near St. Louis, MO
Most likely a glitch. I would uninstall the game and send a message to Big Fish Customer Support.

However, I am concerned about that diskcheck and restart. You may have a failing hard drive, especially if the diskcheck is not repairing bad sectors. You can try running a manual diskcheck and see if that helps.

Open up ‘This PC’ (previously known as ‘Computer’ or ‘My Computer’)
Right-click on the drive you want to run the disk check on and select ‘Properties’
Open the ‘Tools’ tab. Under ‘Error checking’ click on the ‘Check’ button
Click on the ‘Scan drive’ button.
The scan will now start. When it is completed you will see a confirmation message with the results.


Gardens put to bed for the winter. Time for some gaming!
Re: Mystery Case Files Shadow Lake [Re: Draclvr] #1253716
08/06/21 03:05 PM
08/06/21 03:05 PM
Joined: Jun 2007
Posts: 1,171
Michigan
Penny Lane Offline OP
Addicted Boomer
Penny Lane  Offline OP
Addicted Boomer

Joined: Jun 2007
Posts: 1,171
Michigan
No errors I will contact Big Fish Thanks for your help.


Vulgarity is no substitute for wit..------ Lady Violet Crawley (Downton Abbey)

Marlene aka Penny Lane (Paul McCartney fan)
Re: Mystery Case Files Shadow Lake [Re: Penny Lane] #1253721
08/06/21 04:31 PM
08/06/21 04:31 PM
Joined: Jun 2007
Posts: 1,171
Michigan
Penny Lane Offline OP
Addicted Boomer
Penny Lane  Offline OP
Addicted Boomer

Joined: Jun 2007
Posts: 1,171
Michigan
I forgot to mention that after downloading a sign pops up and asks if I wan t to install Adobe Flash. I clicked yes but it lead me to a page which stated that Adobe Flash has been retired. Is not getting the Adobe Flash causing the problem? Is there an alternative to Adobe Flash?


Vulgarity is no substitute for wit..------ Lady Violet Crawley (Downton Abbey)

Marlene aka Penny Lane (Paul McCartney fan)
Re: Mystery Case Files Shadow Lake [Re: Penny Lane] #1253723
08/06/21 04:41 PM
08/06/21 04:41 PM
Joined: Jul 2000
Posts: 48,230
near Yosemite
Marian Offline
Global Moderator
Marian  Offline
Global Moderator
Sonic Boomer

Joined: Jul 2000
Posts: 48,230
near Yosemite
I would say that is possible.

If this is a Flash issue in some way, Customer Support should be able to help you. I have seen a couple of substitutes for Flash Player available online, but let's wait and see what Big Fish says about it first.

Re: Mystery Case Files Shadow Lake [Re: Penny Lane] #1253745
08/06/21 08:39 PM
08/06/21 08:39 PM
Joined: Jun 2005
Posts: 20,010
Near St. Louis, MO
Draclvr Offline
Reviews Editor - Hints/Glitches Mod - Site Support
Draclvr  Offline
Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer

Joined: Jun 2005
Posts: 20,010
Near St. Louis, MO
Flash is no longer supported. But, like Marian says, lets see what Big Fish says first.


Gardens put to bed for the winter. Time for some gaming!
Re: Mystery Case Files Shadow Lake [Re: Penny Lane] #1253754
08/07/21 01:43 AM
08/07/21 01:43 AM
Joined: Mar 2004
Posts: 1,745
Rockland, Ontario, Canada
Starcom Offline
Addicted Boomer
Starcom  Offline
Addicted Boomer

Joined: Mar 2004
Posts: 1,745
Rockland, Ontario, Canada
Hi Penny Lane, you got me curious about this Adobe Flash requirement so I downloaded the MCF Shadow Lake from my History and when it finished installing it , it asked me the same thing "Do you want to install AF", I said yes and No go, just like you, by luck I noticed I had an MCF SL Icon on my desktop and when I double clicked on it, it asked me to Activate it, so I did and then the game worked like a charm. So if you have the Icon on your desktop, give it a try, I believe you have to be logged in your BF Game manager to Activate it.
Good luck

Re: Mystery Case Files Shadow Lake [Re: Penny Lane] #1253773
08/07/21 08:41 AM
08/07/21 08:41 AM
Joined: Jul 2000
Posts: 48,230
near Yosemite
Marian Offline
Global Moderator
Marian  Offline
Global Moderator
Sonic Boomer

Joined: Jul 2000
Posts: 48,230
near Yosemite
There was an AMAX game recently where some people were saying that the game was asking them for Flash Player as part of the installation. It turns out that it was a bogus message and that the game ran without it. They reported this to Big Fish who have since removed this message. This may be something similar.

Re: Mystery Case Files Shadow Lake [Re: Starcom] #1253781
08/07/21 10:17 AM
08/07/21 10:17 AM
Joined: Jun 2007
Posts: 1,171
Michigan
Penny Lane Offline OP
Addicted Boomer
Penny Lane  Offline OP
Addicted Boomer

Joined: Jun 2007
Posts: 1,171
Michigan
Originally Posted by Starcom
Hi Penny Lane, you got me curious about this Adobe Flash requirement so I downloaded the MCF Shadow Lake from my History and when it finished installing it , it asked me the same thing "Do you want to install AF", I said yes and No go, just like you, by luck I noticed I had an MCF SL Icon on my desktop and when I double clicked on it, it asked me to Activate it, so I did and then the game worked like a charm. So if you have the Icon on your desktop, give it a try, I believe you have to be logged in your BF Game manager to Activate it.
Good luck



Yes I had an icon on my desktop and it opened the game but as I stated above a sign came up that my computer was running a disk check which it did and restarted. There were no errors but every time that I open the game the same thing happens. B F suggested that I uninstall the game manager and download a new one. That didn't help. I also just out of curiosity downloaded another game which downloaded and installed correctly. So the problem seems to be within the game. But you said that yours worked fine so I don't know! think


Vulgarity is no substitute for wit..------ Lady Violet Crawley (Downton Abbey)

Marlene aka Penny Lane (Paul McCartney fan)
Re: Mystery Case Files Shadow Lake [Re: Penny Lane] #1253784
08/07/21 10:59 AM
08/07/21 10:59 AM
Joined: Jul 2000
Posts: 48,230
near Yosemite
Marian Offline
Global Moderator
Marian  Offline
Global Moderator
Sonic Boomer

Joined: Jul 2000
Posts: 48,230
near Yosemite
I just downloaded Shadow Lake from my Purchase History to see what would happen and the game installed and ran with no issues.

Re: Mystery Case Files Shadow Lake [Re: Penny Lane] #1253785
08/07/21 11:09 AM
08/07/21 11:09 AM
Joined: Jun 2007
Posts: 1,171
Michigan
Penny Lane Offline OP
Addicted Boomer
Penny Lane  Offline OP
Addicted Boomer

Joined: Jun 2007
Posts: 1,171
Michigan
I t would not download at all from my purchase history. Dire Grove won't either. I have a disk for Dire Grove but the game won't play.


Vulgarity is no substitute for wit..------ Lady Violet Crawley (Downton Abbey)

Marlene aka Penny Lane (Paul McCartney fan)
Re: Mystery Case Files Shadow Lake [Re: Penny Lane] #1253786
08/07/21 11:13 AM
08/07/21 11:13 AM
Joined: Jul 2000
Posts: 48,230
near Yosemite
Marian Offline
Global Moderator
Marian  Offline
Global Moderator
Sonic Boomer

Joined: Jul 2000
Posts: 48,230
near Yosemite
Most people who have Dire Grove have not been able to play it since they got Windows 10. Apparently for reasons unknown it is incompatible with it. Every other MCF game including the earlier ones runs on Windows 10. A lot of people are wishing that BF would do a remastered version of Dire Grove that works on Windows 10.

Re: Mystery Case Files Shadow Lake [Re: Penny Lane] #1253787
08/07/21 11:17 AM
08/07/21 11:17 AM
Joined: Jun 2007
Posts: 1,171
Michigan
Penny Lane Offline OP
Addicted Boomer
Penny Lane  Offline OP
Addicted Boomer

Joined: Jun 2007
Posts: 1,171
Michigan
I would really like to play Dire Grove again Too bad it doesn't work.


Vulgarity is no substitute for wit..------ Lady Violet Crawley (Downton Abbey)

Marlene aka Penny Lane (Paul McCartney fan)
Re: Mystery Case Files Shadow Lake [Re: Penny Lane] #1253788
08/07/21 11:59 AM
08/07/21 11:59 AM
Joined: Jun 2005
Posts: 20,010
Near St. Louis, MO
Draclvr Offline
Reviews Editor - Hints/Glitches Mod - Site Support
Draclvr  Offline
Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer

Joined: Jun 2005
Posts: 20,010
Near St. Louis, MO
I just redownloaded Dire Grove in my little period of getting back into some of my older Big Fish games. I was hoping they had fixed it to run on Windows 10, but no joy. I'd love to play it again too.


Gardens put to bed for the winter. Time for some gaming!
Re: Mystery Case Files Shadow Lake [Re: Marian] #1253792
08/07/21 12:49 PM
08/07/21 12:49 PM
Joined: Apr 2006
Posts: 17,998
Chicago
oldbroad Online sad
Graduate Boomer
oldbroad  Online Sad
Graduate Boomer

Joined: Apr 2006
Posts: 17,998
Chicago
Originally Posted by Marian
I just downloaded Shadow Lake from my Purchase History to see what would happen and the game installed and ran with no issues.


Did you get the question about installing flash?

Re: Mystery Case Files Shadow Lake [Re: Penny Lane] #1253800
08/07/21 01:15 PM
08/07/21 01:15 PM
Joined: Jul 2000
Posts: 48,230
near Yosemite
Marian Offline
Global Moderator
Marian  Offline
Global Moderator
Sonic Boomer

Joined: Jul 2000
Posts: 48,230
near Yosemite
Yes, but I did what Starcom did and all was well.

I replayed Dire Grove on my Windows 7 computer two weeks ago, and it was just as good as ever. I wish they would figure out a workaround for it to run on Windows 10.

Re: Mystery Case Files Shadow Lake [Re: Penny Lane] #1253803
08/07/21 01:19 PM
08/07/21 01:19 PM
Joined: Apr 2006
Posts: 17,998
Chicago
oldbroad Online sad
Graduate Boomer
oldbroad  Online Sad
Graduate Boomer

Joined: Apr 2006
Posts: 17,998
Chicago
Sorry if I'm being dense Marian, but did you say "yes" to install and it didn't work but the desktop icon worked or did you just say "no" to the flash install or ??

I actually have the game on disc but am just curious.

Re: Mystery Case Files Shadow Lake [Re: Penny Lane] #1253804
08/07/21 02:15 PM
08/07/21 02:15 PM
Joined: Jul 2000
Posts: 48,230
near Yosemite
Marian Offline
Global Moderator
Marian  Offline
Global Moderator
Sonic Boomer

Joined: Jul 2000
Posts: 48,230
near Yosemite
I said no when asked about installing Flash Player and then double-clicked on the Shadow Lake icon on my desktop.

Re: Mystery Case Files Shadow Lake [Re: Penny Lane] #1253805
08/07/21 02:26 PM
08/07/21 02:26 PM
Joined: Apr 2006
Posts: 17,998
Chicago
oldbroad Online sad
Graduate Boomer
oldbroad  Online Sad
Graduate Boomer

Joined: Apr 2006
Posts: 17,998
Chicago
Thanks!

Re: Mystery Case Files Shadow Lake [Re: Penny Lane] #1253806
08/07/21 04:15 PM
08/07/21 04:15 PM
Joined: Mar 2004
Posts: 1,745
Rockland, Ontario, Canada
Starcom Offline
Addicted Boomer
Starcom  Offline
Addicted Boomer

Joined: Mar 2004
Posts: 1,745
Rockland, Ontario, Canada
One other suggestion for MCF SL, is to go to the Game Directory and send :
MysteryCaseFiles_ShadowLake_CE.exe to your Desktop and give that a try, with this Icon you can play around with the Compatibility and other important changes to the game startup settings, and maybe issues like what Penny Lane is having will bypass some startup issues. I believe it is either Marian or Jenny that suggested using the .exe file to bypass the BF startup issues a while back.

Re: Mystery Case Files Shadow Lake [Re: Penny Lane] #1253808
08/07/21 04:55 PM
08/07/21 04:55 PM
Joined: Apr 2006
Posts: 17,998
Chicago
oldbroad Online sad
Graduate Boomer
oldbroad  Online Sad
Graduate Boomer

Joined: Apr 2006
Posts: 17,998
Chicago
I'm pretty sure Jenny always created her own .exe icon on the desktop. That's who I remember learning it from.

Re: Mystery Case Files Shadow Lake [Re: Penny Lane] #1253812
08/07/21 06:20 PM
08/07/21 06:20 PM
Joined: Jun 2007
Posts: 1,171
Michigan
Penny Lane Offline OP
Addicted Boomer
Penny Lane  Offline OP
Addicted Boomer

Joined: Jun 2007
Posts: 1,171
Michigan
I give up! I have ordered the disk from amazon.com . I got it fairly cheap so if it doesn't work I won't be out much money. I should get it tomorrow(Sunday). I will let you know if the disk works. Thanks to all of you for your suggestions. thanks wave

Last edited by Penny Lane; 08/07/21 06:22 PM.

Vulgarity is no substitute for wit..------ Lady Violet Crawley (Downton Abbey)

Marlene aka Penny Lane (Paul McCartney fan)
Page 1 of 2 1 2
Previous Thread
Index
Next Thread

Moderated by  Draclvr 

Who's Online Now
1 registered members (Pandora), 273 guests, and 0 spiders.
Key: Admin, Global Mod, Staff, Mod
Newest Members
PierreLombardo, Dux, WillPowerGoat, Ebalon, J7769mon
9388 Registered Users
Powered by UBB.threads™