Re: Mystery Case Files Shadow Lake
[Re: Penny Lane]
#1253703
08/06/21 01:49 PM
08/06/21 01:49 PM
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Joined: Jun 2005
Posts: 20,120 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,120
Near St. Louis, MO
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That is so great to hear about Big Fish Customer Support, Marian!
Penny Lane, do you mean the game won't install or it won't launch?
Once again, weeds are my life!
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Re: Mystery Case Files Shadow Lake
[Re: Penny Lane]
#1253705
08/06/21 02:00 PM
08/06/21 02:00 PM
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Joined: Jun 2007
Posts: 1,171 Michigan
Penny Lane
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The first time that I started downloading it stalled and an error sign popped up. But I tried again and it downloaded and started to install. It went all the way through but after it was done it stated that the installation failed. This happened several times. The game icon appeared on my desktop and and the game started but after a few seconds my computer threw up a page that said that something was wrong and started to go through a check up and restart. This happened 3 times so I gave up. So for some reason my laptop is not accepting the game or there is a glitch?
Last edited by Penny Lane; 08/06/21 02:01 PM.
Vulgarity is no substitute for wit..------ Lady Violet Crawley (Downton Abbey)
Marlene aka Penny Lane (Paul McCartney fan)
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Re: Mystery Case Files Shadow Lake
[Re: Penny Lane]
#1253708
08/06/21 02:17 PM
08/06/21 02:17 PM
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Joined: Jun 2005
Posts: 20,120 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,120
Near St. Louis, MO
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Most likely a glitch. I would uninstall the game and send a message to Big Fish Customer Support.
However, I am concerned about that diskcheck and restart. You may have a failing hard drive, especially if the diskcheck is not repairing bad sectors. You can try running a manual diskcheck and see if that helps.
Open up ‘This PC’ (previously known as ‘Computer’ or ‘My Computer’) Right-click on the drive you want to run the disk check on and select ‘Properties’ Open the ‘Tools’ tab. Under ‘Error checking’ click on the ‘Check’ button Click on the ‘Scan drive’ button. The scan will now start. When it is completed you will see a confirmation message with the results.
Once again, weeds are my life!
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Re: Mystery Case Files Shadow Lake
[Re: Draclvr]
#1253716
08/06/21 03:05 PM
08/06/21 03:05 PM
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Joined: Jun 2007
Posts: 1,171 Michigan
Penny Lane
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No errors I will contact Big Fish Thanks for your help.
Vulgarity is no substitute for wit..------ Lady Violet Crawley (Downton Abbey)
Marlene aka Penny Lane (Paul McCartney fan)
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Re: Mystery Case Files Shadow Lake
[Re: Penny Lane]
#1253721
08/06/21 04:31 PM
08/06/21 04:31 PM
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Joined: Jun 2007
Posts: 1,171 Michigan
Penny Lane
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I forgot to mention that after downloading a sign pops up and asks if I wan t to install Adobe Flash. I clicked yes but it lead me to a page which stated that Adobe Flash has been retired. Is not getting the Adobe Flash causing the problem? Is there an alternative to Adobe Flash?
Vulgarity is no substitute for wit..------ Lady Violet Crawley (Downton Abbey)
Marlene aka Penny Lane (Paul McCartney fan)
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Re: Mystery Case Files Shadow Lake
[Re: Penny Lane]
#1253745
08/06/21 08:39 PM
08/06/21 08:39 PM
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Joined: Jun 2005
Posts: 20,120 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,120
Near St. Louis, MO
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Flash is no longer supported. But, like Marian says, lets see what Big Fish says first.
Once again, weeds are my life!
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Re: Mystery Case Files Shadow Lake
[Re: Penny Lane]
#1253754
08/07/21 01:43 AM
08/07/21 01:43 AM
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Joined: Mar 2004
Posts: 1,751 Rockland, Ontario, Canada
Starcom
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Addicted Boomer
Joined: Mar 2004
Posts: 1,751
Rockland, Ontario, Canada
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Hi Penny Lane, you got me curious about this Adobe Flash requirement so I downloaded the MCF Shadow Lake from my History and when it finished installing it , it asked me the same thing "Do you want to install AF", I said yes and No go, just like you, by luck I noticed I had an MCF SL Icon on my desktop and when I double clicked on it, it asked me to Activate it, so I did and then the game worked like a charm. So if you have the Icon on your desktop, give it a try, I believe you have to be logged in your BF Game manager to Activate it. Good luck
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Re: Mystery Case Files Shadow Lake
[Re: Starcom]
#1253781
08/07/21 10:17 AM
08/07/21 10:17 AM
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Joined: Jun 2007
Posts: 1,171 Michigan
Penny Lane
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Michigan
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Hi Penny Lane, you got me curious about this Adobe Flash requirement so I downloaded the MCF Shadow Lake from my History and when it finished installing it , it asked me the same thing "Do you want to install AF", I said yes and No go, just like you, by luck I noticed I had an MCF SL Icon on my desktop and when I double clicked on it, it asked me to Activate it, so I did and then the game worked like a charm. So if you have the Icon on your desktop, give it a try, I believe you have to be logged in your BF Game manager to Activate it. Good luck Yes I had an icon on my desktop and it opened the game but as I stated above a sign came up that my computer was running a disk check which it did and restarted. There were no errors but every time that I open the game the same thing happens. B F suggested that I uninstall the game manager and download a new one. That didn't help. I also just out of curiosity downloaded another game which downloaded and installed correctly. So the problem seems to be within the game. But you said that yours worked fine so I don't know!
Vulgarity is no substitute for wit..------ Lady Violet Crawley (Downton Abbey)
Marlene aka Penny Lane (Paul McCartney fan)
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Re: Mystery Case Files Shadow Lake
[Re: Penny Lane]
#1253785
08/07/21 11:09 AM
08/07/21 11:09 AM
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Joined: Jun 2007
Posts: 1,171 Michigan
Penny Lane
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OP
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Michigan
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I t would not download at all from my purchase history. Dire Grove won't either. I have a disk for Dire Grove but the game won't play.
Vulgarity is no substitute for wit..------ Lady Violet Crawley (Downton Abbey)
Marlene aka Penny Lane (Paul McCartney fan)
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Re: Mystery Case Files Shadow Lake
[Re: Penny Lane]
#1253787
08/07/21 11:17 AM
08/07/21 11:17 AM
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Joined: Jun 2007
Posts: 1,171 Michigan
Penny Lane
OP
Addicted Boomer
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OP
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Michigan
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I would really like to play Dire Grove again Too bad it doesn't work.
Vulgarity is no substitute for wit..------ Lady Violet Crawley (Downton Abbey)
Marlene aka Penny Lane (Paul McCartney fan)
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Re: Mystery Case Files Shadow Lake
[Re: Penny Lane]
#1253788
08/07/21 11:59 AM
08/07/21 11:59 AM
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Joined: Jun 2005
Posts: 20,120 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,120
Near St. Louis, MO
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I just redownloaded Dire Grove in my little period of getting back into some of my older Big Fish games. I was hoping they had fixed it to run on Windows 10, but no joy. I'd love to play it again too.
Once again, weeds are my life!
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Re: Mystery Case Files Shadow Lake
[Re: Marian]
#1253792
08/07/21 12:49 PM
08/07/21 12:49 PM
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Joined: Apr 2006
Posts: 18,244 Chicago
oldbroad
Graduate Boomer
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Graduate Boomer
Joined: Apr 2006
Posts: 18,244
Chicago
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I just downloaded Shadow Lake from my Purchase History to see what would happen and the game installed and ran with no issues. Did you get the question about installing flash?
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