Does any one have any idea how to get this game to install? When I put it in the drive a screen comes to either install or exit,I click install and nothing happens!No manual comes with the game,any help would be appreciated

A few details about your computer - such as OS, video card etc. - will help the moderators figure this out for you, cailyn.

Are you sure you're waiting long enough?
Some of these newer games don't give any indication they're installing, but you come back in an hour or so and they've finished.
Can you tell if your CD is spinning or not after you click the install button?

If you have antivirus with an Auto Protect option, try disabling it while installing. If the disc contains many compressed files, each has to be expanded and scanned before it's copied.

If I can join in on this 'thread' - I have installed this from new disc (bought a couple months ago or so and just now opened package) and uninstall/reinstall twice, last time turning off Protections - when trying to launch game from desktop (double click on icon) get this message = "nD3D9 Texture::Create Empty Texture (): Failed to create plain offscreen surface AND Runtime error! This application has requestd the Runtime to terminate it in an unusual way. Please contadt the application's supprt team (WHO?) for more information."
My computer specs are 2.80 gig Intel Pentium 4, WINXP Home Edition Service Pack 3 (build 2600), Drives 320.05 Gig Usable Hard Drive Capacity and 197.27 Gig Hard Drive Free Space, Display (video card) NVIDIA GeForce 5200.
Game will NOT run at all no matter what I have tried and I do not have a clue who "technical support" is so I can contact them. Microsoft error asked if I wanted to "send error report" and I did so only once, don't know who they are or if they will respond at all. Help me please and thanks.
Love, Betty Lou Happy Easter weekend

HI Betty Lou.
I don't think your video card is good enough to play this game. I have an Nvidea G Force 7300 GS and I could play it.

The ***Geforce 5200*** only has support for pixel shader 2.0.

The ***Geforce 7300*** has support for pixel shader 3.0.

That might be why the 7300 works and the 5200 doesn't.

Then I guess I am going to have to offer this one on Trading Post. Will get to it next week. Thanks for your help.
Love, Betty Lou

If your video card isn't even as good as a Geforce 7300, and you hope to play any newer adventure games, you should consider getting a new card or this will be happening more and more often.

Hi Jenny,

I have an inboard Nvidia geforce 6150 SE n430 and the game plays perfectly as well as all the new adv games I have.

Regards,

Barry

The 6150 is DirectX 9.0c (shader model 3.0) while the 5200 is only DirectX 9.0 (shader model 2.0).

I could get the newer bigger better video card but how will my older games react to it? I cannot afford to buy a new computer for each and every 'different' OS game that comes out and there are so many of my old games (the ones that play on WINXP with no trouble) that I love to replay that I am staying with what I have. I do have a laptop that came with Vista (don't know the video card specs right now) and may try the game TI on it. Some times one has to make compromises or just give up - is it really worth all the frustration? No. Thanks for your help
Love, Betty Lou

If you are having trouble installing through the auto installer. Double click on Computer, Right click on game disc and click open, then Double Click on Install and it will open a folder with two installers use either one them and the game should install. Also make sure you install the direct X at the end as it seems to be a new version.

Ok I had this game working but I went in and decided to change a graphic option and screensize option and it asked me to restart the game which I did and now it wont open back up??? I have tried uninstalling and reinstalling it and system restore. Does anyone else have any ideas on how to restore the settings/prefrences so it will open???

When you uninstalled it, did you search for and delete the game folder that may have been left behind after uninstalling?

mj2c had a similar problem ***here***, but I don't know if a solution was ever found.